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Community Corner

Community Update

What every you do...stay way from this cleaners! I have never actually written a review about a business because I'm a calm person but this was the craziest situation.

I just moved into the community so this was the first time I went there. I dropped off my closed and was told to come back the next day to pick up my cloths. That is what I did and everything was ready. That was were the "normal" part of the dry cleaning experience ended.....

I was told the person miscalculated how much I owed when she put it in the system and I needed to pay more for this. everyone makes mistakes so I understood this but I said it really was not my fault but hers and asked because it was such a small amount that they just honer what they original quoted me.

She said quote" I am not god...I make mistakes and I had to pay her now..." most unprofessional thing I think I had heard in a while. Again I'm a calm person so I said I understand what you are saying however When I make mistakes I try to make it right. I understand you made a mistake but I didn't make this mistake.

I even said "look I live right here and I will be using your cleaners all the time so do you really what to make me this upset as I am a first time customer?"

She say's and I kid you not " are you threatening me? you say you will never come back here. I don't care....pay and get out"

So that's what I did. Yes, I got yelled at, asked to pay more because of a mistake they made and admitting to making and asked not to come back because of a mistake they made.....could never do that in my business! Wow

Dry cleaners are a commodity business so I will definitely be using a different one and would recommend you all do the say.

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