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MWAA Sets Up Silver Line Phase 2 Hotline for Question, Concerns

With work under way on the extension of rail to Ashburn, residents have access to project staff.

Workers perform utility location testing for Metro's Silver Line. Credit: Dulles Corridor Metrorail Project
Workers perform utility location testing for Metro's Silver Line. Credit: Dulles Corridor Metrorail Project

While it may lack the tech-savvy of modern forms of communication, the Metropolitan Washington Airports Authority has launched a hotline for anyone who may have a question about Metro’s Silver Line Phase 2 project. A toll-free phone line has been set up at 1-844-385-RAIL (7245).

MWAA has been tasked with overseeing construction of the entire Silver Line project; Phase 2 will extend the project’s first phase from Wiehle Avenue in Reston through Dulles International Airport and on to Ashburn. The Dulles Corridor Metrorail Project, the part of MWAA created to oversee the project, established the hotline.

Contracts were signed with Capital Rail Constructors last year and preliminary work has begun. Residents should start seeing more activity in the coming months as the five-year project gets underway. Residents may also have general questions about the project or concerns about work they are seeing.

The hotline will be open 24 hours a day, seven days a week. An operator will answer the call, take a message and pass it along to the construction communications manager and certain staff members with the contractor. The communications manager will investigate the issue and respond.

The hotline is NOT an emergency line and should not be used as such. For emergencies, dial 911.

Find the project website here.

Find past stories about the Silver Line project here.

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